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Privacy Policy

 

At Language Connected, our policy is NOT to collect ANY customer (student) data, except where it is needed to help us process your English Tuition requirements, and provide you with information.

We value your privacy and will never pass any of your information to any other organisation.  This policy will explain what data we DO collect, how we keep it safe.

 

Types of data we do, and don’t collect

Cookies

Our website does not use cookies to capture any information.

Google analytics

We use this to analyse our website and collect information that will help us focus our website better.  The sort of thing we look at are:  which pages were viewed most, how many views from different countries, which browsers were used.

The information is anonymised, no personal data is collected.

E-mail

If you send us an enquiry, our email system will hold your email address so that we are able to reply.

Mailing Lists

We occasionally produce mail-shots to let you know about courses or other information we think you will find useful.  This is based upon the email address that you gave us when you registered with us.

Course Registration

As part of the course registration process we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check your booking is correct, and that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

Third parties

We do not share any information with any third parties.

 

Access to your personal information

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU.

Under GDPR, you have the right to access and amend any of the personal data that we hold.

Email your request to our data protection officer :    pete@languageconnected.co.uk

If you just want us to remove your details from our records please let us know – Email your request to our data protection officer :    pete@languageconnected.co.uk

 

Changes to this Privacy Policy

This Privacy Policy will be reviewed annually, except where any updates or material changes are necessary in which case the updates will be applied immediately.

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